State Farm® Insurance Agent Carol Drake

"I had the good fortune to have found Brittany Leffingwell at the State Farm, Henderson Nevada office. From the moment she answered the line, I could tell she was the kind of professional who moves quickly, and does exactly what she tells you she will do. In the space of one day, Brittany completed by home/auto policy, and was always immediately responsive to emails and calls. Brittany made me feel that she was wholly focused on my needs, and always followed up, asking if I had any questions or concerns. She underscored by confidence by emphasizing that she was always there to help me, should I need her. Brittany made me feel as though I truly mattered to her as one of her clients, and is so knowledgable and well versed in her field over many years as an Insurance Specialist that anyone needing an exceptional Agent, only need call her to have their insurance needs met. Thank you, Brittany, for being so lovely to me. I admire the command you have of your field, and all your warm professionalism and support."

"Victoria from the Carol Drake location was amazing and helped us save a ton! Thanks Victoria!"

"Brittney is an polite excellent worker!"

"Have been with this office about 30 years and was very happy with the service until just recently. I have both home and auto insurance with them. I have items in self storage and the storage place requires your unit to be covered under homeowners insurance or you are required to purchase their coverage. This was no problem for this office in the past, in-fact I had two declarations pages I got from them with no problem.
The policy came up for renewal so the storage place asked for proof of insurance again, of course. I had paid the insurance policy online so I called and asked if they showed the policy as current, up to date, and good for another year. They said yes payment had been recorded and the policy was good for another year. I then asked for a new declarations page for the next years policy but what they sent me was a declarations page which boldly stated BALANCE DUE and showed the policy expiring in 3 days! Of course the storage place would not accept that as proof of coverage.
Despite repeated requests for a declarations sheet on the new current policy Victoria said she just did not understand what I wanted. After awhile I just gave up. She would not listen. I am leaving this office. If I have these problems getting a proof of insurance what is it going to be when I need to make a claim? Something has changed here and they are not listening to their customers, at least this one. I had to purchase additional insurance from the storage place. Good luck getting the service you need from this office."

"I was able to get the insurance on my house and cars with them at a satisfactory pricing, Brittany was accommodating and helpful, I'll recommend them!"

"Teri Arnold was just fantastic in helping me with my rental property insurance, always quick to respond to my inquiries, and really went out of her way to assist me . I highly recommend Teri and this insurance group!"

"Twanny is excellent"

"Toini Anderson was so much help and so kind. Brittand Leffingwell was also a huge help with a beautiful smile. Thank you guys so much!!!"

"My State Farm crew is great. Always pleasant always have the right information that I’m looking for"

"Carol is wonderful to work with, very professional, and knowledgeable. 100% recommend Carol!"

"Victoria was able to help me change over to State Farm for less than I was previously paying and with better coverage for both my home and vehicles. She is very knowledgeable, always available, responds quickly to emails or calls, as well as any changes we need made to our policy. 5 stars!"

"Carol Drakes office is the best!! Victoria is always super knowledgeable and efficient! So grateful to have an insurance agency I trust!"

"Carol Drake and her staff are outstanding. I've been with them for more than 25 years and they have always been there for me. I highly recommend this company."

"Carol Drake is outstanding. I've been with her for 25 years. She takes good care of her customers. She's always there for you. She's highly recommended."

"I have been with the firm for years and have not needed to go to their offices. Everything for home and auto insurance has been online or by phone. My experience is that tje office provides quick and efficient service."

"I had this policy as long as I had my car. Everyone was always kind to me and they really have taken care of me. I had to call a couple times recently to try and get something explained, but that wasn't because they weren't explaining it well but because I wasn't processing what was being said. And they really treated me well during that, too. Loved her as my agent, just moved states."

"Victoria was amazing! Very informative, insightful, and had excellent customer service. I was debating between State Farm and All State and I chose State Farm solely because of my experience with Victoria. Not only did she save me money, but she was efficient and pleasure to work with."

"Brittany made my experience fast, simple and pleasant. Saved me a ton of money!"

"Not one speaks other languages. If you speak other than English, stay away from that office. You'll not be welcome."

"Brittany Leffingwell was amazing and helped me find the right plans for me and my family we own a buisness and 3 vehicles and she got our vehicles from 600 to 300 for full coverage. She's absolutely wonderful and it helped my family tremendously. We were with a different insurance prior and paid 643 a month she saved us quite a bit of money and is always there to answer the questions we have. Definitely a wonderful experience"

"Victoria and Toini are amazing! Like a good neighbor these two agents have been able that we are protected in all aspects of our lives and future."

"such a great crew to work with!"

"Excellent service. Carol and her team always go above and beyond whenever I need something done. They get back to me in a timely manner as well and I never have an issue with my policies. I recommend all my friends and family to choose Carol's agency for insurance needs."

"Recently joined Carol Drakes team and very pleased with the level of professionalism. Very friendly and efficient team."

"Excellent service and assistance with all of our insurance needs."